Privacy policy

At Avexa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect the following information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Contact details

Order Information:

  • Products purchased
  • Order history
  • Order-related communications

Billing and Shipping Information:

  • Billing address
  • Shipping address
  • Delivery details required to process and fulfill your order

Payment Information:
Payment details are securely processed through our trusted payment providers. Avexa does not store your complete payment card information on our servers.

We may also automatically collect non-personal information, including:

  • Browser type
  • Device information
  • IP address
  • Website usage and browsing activity

This information helps us improve our website experience, products, and services.

How We Use Your Information

Avexa may use your information for the following purposes:

  • To process, fulfill, and deliver your orders
  • To communicate with you about your orders, inquiries, or support requests
  • To provide customer service and assistance
  • To improve our website, products, and shopping experience
  • To send promotional emails, updates, and offers (you may unsubscribe at any time)

Sharing Your Information

Avexa does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors such as Shop Pay, PayPal, and credit card payment providers
  • Shipping carriers to deliver your orders
  • Website, technology, and service providers that help us operate our online store

These third parties are only authorized to use your information as necessary to provide their services and are required to protect your information.

Payment Security

All payments are processed securely through trusted payment providers, including Shop Pay, Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal.

Avexa does not store your complete payment card information on our servers. Payment information is handled securely by our payment processing partners.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance and functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Comply with legal, accounting, and reporting requirements

Your Privacy Rights

Depending on applicable laws in your location, you may have the right to:

  • Request access to your personal information
  • Request corrections or updates to your information
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise your rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services.

Avexa is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Avexa’s website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take appropriate steps to remove it.

Changes to This Privacy Policy

Avexa may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Avexa
3730 Carmia Dr SW
Atlanta, GA 30331
United States

Phone: +1 (678) 487-7646
Email: support@avexa.shop

Business Hours: 9:00 AM – 6:00 PM (Los Angeles Time)

Avexa Customer Support Team